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Chính Sách Giao Hàng


  1. Chính sách giao hàng

1.1 Khu vực giao hàng và Thời gian giao hàng:

CallMeHua Việt Nam hiện chỉ có thể giao hàng trong phạm vi lãnh thổ Việt Nam, chúng mình không chuyển hàng đến các hộp thư công cộng hay các địa chỉ quốc tế.

Khi đặt hàng, bạn  vui lòng cung cấp đầy đủ và chính xác các thông tin theo yêu cầu để chúng mình và bạn có thể thuận lợi trong việc giao nhận sản phẩm. Chúng mình không chịu trách nhiệm đối với những trường hợp giao hàng chậm trễ hay thất lạc vì các thông tin do khách hàng cung cấp không chính xác.

1.2 Phí giao hàng và thời gian dự kiến

KHU VỰC

 

THỜI GIAN

PHÍ

TP HỒ CHÍ MINH

NỘI THÀNH

(Quận 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Tân Bình, Tân Phú, Phú Nhuận, Bình Thạnh, Gò Vấp)

2-3 ngày

20.000 đ

NGOẠI THÀNH

(Quận 9, 12, Thủ Đức, Bình Tân, Hóc Môn, Bình Chánh, Nhà Bè, Củ Chi)

3-5 ngày

25.000 đ

CÁC KHU VỰC KHÁC

 

5-7 ngày

30.000 đ

Bảng phí giao hàng và thời gian giao hàng dự kiến


Thời gian vận chuyển phụ thuộc vào kho xử lý và địa chỉ nhận hàng. Thời gian giao hàng được tính từ lúc chúng mình chuyển giao đơn hàng của bạn  cho đơn vị vận chuyển đến khi bạn nhận được hàng không kể các ngày lễ, Thứ 7 và Chủ Nhật. 

Thời giao giao hàng có thể bị kéo dài hơn dự kiến do ảnh hưởng bởi những tình huống bất khả kháng như thiên tai, dịch bệnh, …

Trường hợp khách hàng tại khu vực TP. Hồ Chí Minh có nhu cầu nhận hàng hỏa tốc, xin liên hệ trực tiếp tới hotline 085 533 0333 hoặc fanpage Callmehua Vietnam để được hỗ trợ.

*Chương trình miễn phí giao hàng sẽ được áp dụng theo chương trình ưu đãi của chúng mình và được thông báo tại website.

*Phí giao hàng sẽ được cộng vào giá trị đơn hàng khi bạn thanh toán.

1.3 Kiểm tra đơn hàng

CallMeHua khuyến khích khách hàng nên quay video quá trình mở kiện hàng để làm bằng chứng. Chúng mình sẽ KHÔNG GIẢI QUYẾT tất cả khiếu nại đơn hàng khi bạn không quay video quá trình mở kiện hàng

Lưu ý: 

- Đơn hàng không đồng kiểm

- Bạn phải quay video mở kiện hàng hóa từ lúc kiện còn nguyên trong hộp carton.  không có dấu vết đã khui mở trước.

- Không được phép cắt ghép video. Nếu có bất kỳ dấu hiệu cắt ghép nào thì video của bạn sẽ không đựng công nhận là bằng chứng để giải quyết các vấn đề

- Việc kiểm tra sẽ không bao gồm mở seal niêm phong sản phẩm (gây ảnh hưởng đến tem niêm phong, bao bì sản phẩm, …) hay kiểm tra sâu như sử dụng thử,…

  1. Chính sách thanh toán

2.1 Phương thức thanh toán:

Bạn có thể lựa chọn 1 trong 2 phương thức thanh toán ở bước chọn phương thức thanh toán khi đặt hàng.


a/ Thanh toán đơn hàng theo phương thức giao hàng và thu tiền tận nơi (COD): Quý khách thanh toán cho nhân viên giao hàng toàn bộ giá trị đơn hàng đã mua.


b/ Thanh toán đơn hàng theo phương thức chuyển khoản: Nếu khách hàng có nhu cầu sử dụng phương thức thanh; chúng mình sẽ thu tiền trước 100% giá trị đơn hàng ( bao gồm cả cước phí vận chuyển)


Quý khách vui lòng chuyển tiền vào tài khoản dưới đây:


Ngân hàng 

Chủ tài khoản: 

Số tài khoản: 

Tại ngân hàng: 



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